CSA
Not AuthorizedUSDOT 797066· MC567192· CARRIER· EIN 47-0902507
⬇ PDF report

RETAIL DELIVERY SERVICE

Legal: HOME DELIVERY ENTERPRISES INC

7761 CRYSTAL BROOK WAY, HANOVER, MD, 21076(888) 928-8881kmadison@retaildeliveryservice.comKENNETH R. MADISON
Vetting snapshot
Authority
Inactive
operating authority
Insurance
$750K BIPD
SELECTIVE INSURANCE COMPANY OF AMERICA
Vehicle OOS
19%
below 22% national avg
Driver OOS
10.2%
above 6.7% national avg
Crashes 24mo
4
none fatal
Red flags
None
nothing flagged
22
/ 100

Risk factors

High riskVioCodes score
Operating authority is not activeDriver OOS 10.2% — above the 6.7% national average4 crashes in the last 24 months

A weighted read of the public FMCSA signals below — authority, insurance, out-of-service, crashes, roadside OOS rates, and carrier connections. A starting point for vetting, not a guarantee.

Authority & insurance

MC490845

Operating authority and insurance on file — from FMCSA Licensing & Insurance (L&I).

Common
None
Contract
None
Broker
None
Authorized for: Household Goods
Liability (BIPD)
$750K on file
$750K required
Cargo
Not on file
required
Bond / surety
Not on file
not required
Insurance filings
ON FILELiability (BIPD) — BMC-91X$750K coverageeff 10/01/2018
SELECTIVE INSURANCE COMPANY OF AMERICA· policy S 2191196
ON FILECargo — BMC-34eff 10/01/2022
HANOVER INSURANCE CO.· policy IHR A433783
Authority history (9) ▾
04/24/2026HOUSEHOLD GOODS COMMON CARRIERREINSTATED
04/24/2026MOTOR PROPERTY COMMON CARRIERREINSTATED
09/16/2019CONTRACTINVOLUNTARY REVOCATIONDISCONTINUED REVOCATION (10/04/2019)
09/04/2015CONTRACTINVOLUNTARY REVOCATIONDISCONTINUED REVOCATION (10/01/2015)
06/03/2013MOTOR PROPERTY COMMON CARRIERGRANTEDREVOKED (11/12/2013)
06/03/2013MOTOR PROPERTY CONTRACT CARRIERGRANTED
10/09/2009COMMONINVOLUNTARY REVOCATIONDISCONTINUED REVOCATION (10/19/2009)
10/20/2006HOUSEHOLD GOODS COMMON CARRIERGRANTEDREVOKED (11/12/2013)
07/08/2004HOUSEHOLD GOODS CONTRACT CARRIERDISMISSED
Insurance history7 insurers on record
Filing timeline (22)
  1. HANOVER INSURANCE CO.$750KReplaced
    CARGO · eff 10/01/202110/01/2022
  2. HANOVER INSURANCE CO.$750KReplaced
    CARGO · eff 10/01/202010/01/2021
  3. HANOVER INSURANCE CO.$750KReplaced
    CARGO · eff 10/01/201910/01/2020
  4. HANOVER INSURANCE CO.$750KReplaced
    CARGO · eff 10/01/202010/01/2020
  5. SELECTIVE INSURANCE COMPANY OF AMERICA$750KCancelled
    CARGO · eff 10/01/201911/02/2019
  6. UTICA MUTUAL INSURANCE CO.$750KCancelled
    CARGO · eff 10/01/200910/13/2019
  7. HANOVER INSURANCE CO.$750KReplaced
    CARGO · eff 10/01/201910/01/2019
  8. UTICA MUTUAL INSURANCE CO.$750KReplaced
    CARGO · eff 10/01/200910/01/2019
  9. SELECTIVE INSURANCE COMPANY OF AMERICA$750KReplaced
    CARGO · eff 10/01/201910/01/2019
  10. SELECTIVE INSURANCE COMPANY OF AMERICA$1MCancelled
    BIPD/Primary · eff 10/01/201511/02/2018
  11. SELECTIVE INSURANCE COMPANY OF AMERICA$1MReplaced
    BIPD/Primary · eff 10/01/201510/01/2018
  12. TRAVELERS INDEMNITY COMPANY$750KCancelled
    BIPD/Primary · eff 10/01/201410/01/2015
  13. ALLSTATE INSURANCE COMPANY$2MReplaced
    BIPD/Primary · eff 10/01/201310/01/2014
  14. GRAPHIC ARTS MUTUAL INSURANCE COMPANY$1MReplaced
    BIPD/Primary · eff 10/01/200910/01/2013
  15. TRAVELERS PROPERTY CASUALTY CO. OF AMERICA$750KCancelled
    CARGO · eff 09/24/200511/05/2009

Source: FMCSA Licensing & Insurance (L&I), public data. This shows the carrier’s federal insurance filings (BMC-91X liability, BMC-34 cargo) — the federally-required minimums on file for operating authority — not the carrier’s full commercial policy (its actual auto combined-single-limit, general liability, cargo, or workers’ comp, which appear on the carrier’s ACORD certificate of insurance). Always confirm current coverage with a COI from the carrier’s agent before making a vetting decision.

Roadside inspection performance

Out-of-service rate vs national average. Lower is better.

Vehicle42 inspections · 19% OOS · National 22%
Driver59 inspections · 10.2% OOS · National 6.7%

CSA performance breakdown

FMCSA · Sep 2026

59 inspections · 46 violations (11 OOS) · 30% of inspections had an OOS finding.

59
Inspections
46
Violations
11
OOS violations
10
Distinct codes

Violations by BASIC

click to filter codes

12
total

Most inspected in · top 8 states

  • NY12
  • NJ5
  • PA5
  • CT2
  • MD2
  • MA2
  • DE1
  • VA1

Latest FMCSA SMS snapshot. Codes link to the lookup — severity weighting, contest angles, and the DataQs Drafter for each. Click a BASIC to filter the codes.

Recommendations

What’s driving each score, what to do about it, and where it could go.

Driver qualification / CDL / medical violations are the leading contributor to Driver Fitness

High impact

Estimated Driver Fitness percentile of 89% is at/over the 80% intervention line. Carriers with a BASIC in alert are prioritized for enforcement (warning letters, audits) and inspected more often — which tends to generate still more violations.

What’s contributing6 violations · 5 OOS (24 mo)
Driver qualification / CDL / medical5 OOS6 viol100%
  • 391.15A-LNCDLNSRWOperating a non-CDL required commercial motor vehicle with driving privileges revoked, suspended, cancelled or otherwise disqualified. (391.15(a))3× · 73%
  • 391.11B5-LNCDLNVELicense - Endorsement - Operate a CMV without proper endorsement1× · 12%
  • 391.41APCMedical (Certificate) - Operating a property-carrying vehicle without a valid medical certificate in possession or on file with the state drivers licensing agency1× · 11%
What to do
  • Run a credential-expiration tracker; keep DQ files complete and the medical card on the driver
  • Prioritize the out-of-service items — they carry the heaviest weight
Projected estimatecould improve up to 31 pts in ~12 mo
nowin 12 months
Current trend 50% followed 100% followed 80% line

Driver out-of-service rate exceeds the national average

High impact

Driver OOS rate is 11.5% vs the 6.7% national average. Carriers above the national OOS average draw more enforcement attention (audits, roadside stops) and can see higher insurance premiums.

What to do
  • Review recent inspections with out-of-service violations and fix the root causes with equipment and drivers
  • Run a preventative-maintenance program; periodically inspect tires, brakes and lights
  • Reinforce thorough pre-trip and post-trip inspections; retrain where needed

A high share of violations are occurring in Nassau County, NY

Medium impact

7 of 43 violations in the last 12 months (16%) came from inspections in Nassau County, NY. That can mean tougher enforcement there or simply more of your miles run through it — either way it's worth a look.

What to do
  • Review the inspections from Nassau County, NY to spot recurring issues
  • Brief drivers running that lane; consider rerouting around the toughest enforcement corridors where practical

Speeding violations are the leading contributor to Unsafe Driving

Low impact

Estimated Unsafe Driving percentile of 20% is under the 65% line. In decent shape, but here's what's driving it.

What’s contributing4 violations (24 mo)
Speeding3 viol82%
  • 392.2-SLLS3State/Local Laws - Speeding 11-14 miles per hour over the speed limit2× · 61%
  • 392.2-SLLS2State/Local Laws - Speeding 6-10 miles per hour over the speed limit1× · 21%
Following / lane / reckless1 viol18%
  • 392.2-SLLTCDState/Local Laws - Failed to obey a traffic control device - Permanent or Temporary - e.g., safety official, signal, sign, light, lane marking, other1× · 18%
What to do
  • Coach the drivers with speeding violations directly — Unsafe Driving points are weighted heavily
  • Set and enforce a governed road speed; review telematics/dashcam speed events weekly
Projected estimatecould improve up to 12 pts in ~12 mo
nowin 12 months
Current trend 50% followed 100% followed 65% line

Drugs / alcohol violations are the leading contributor to Controlled Substances/Alcohol

Low impact

Estimated Controlled Substances/Alcohol percentile of 30% is under the 80% line. In decent shape, but here's what's driving it.

What’s contributing1 violations · 1 OOS (24 mo)
Drugs / alcohol1 OOS1 viol100%
  • 392.4A-DOSPDrugs/Other Substances - Operate a CMV while in possession.1× · 100%
What to do
  • Reinforce the testing program and zero-tolerance policy
  • Prioritize the out-of-service items — they carry the heaviest weight
Projected estimatecould improve up to 14 pts in ~12 mo
nowin 12 months
Current trend 50% followed 100% followed 80% line

Lighting / lamps violations are the leading contributor to Vehicle Maintenance

Low impact

Estimated Vehicle Maintenance percentile of 26% is under the 80% line. In decent shape, but here's what's driving it.

What’s contributing26 violations · 5 OOS (24 mo)
Lighting / lamps2 OOS14 viol65%
  • 393.9A-LTSILighting - Turn signal - Any inoperative on the rearmost vehicle.1× · 16%
  • 393.9A-LSLILighting - Stop lamps - Any inoperative.1× · 12%
  • 393.9A-LCLLighting - Clearance lamp(s) inoperative3× · 11%
Brakes1 OOS3 viol12%
  • 393.55C2-BAir Brake - CMV other than truck-tractor manufactured on or after March 1, 1998 not equipped with an antilock brake system. System does not function or indicates1× · 5%
  • 393.51C-BLPWAir Brake - Low pressure warning device missing/inoperative1× · 4%
  • 396.3A1-BALACBrake - Audible air leak from a brake chamber1× · 3%
Other4 viol10%
  • 398.8D1-MWMigrant Workers - Failure to correct defect(s) on previous inspection report1× · 5%
  • 392.7A-DDriver - Failed to conduct pre-trip inspection or make use of required parts and accessories1× · 3%
  • 393.203B-CBPCab and Body Parts - Cab/body mounts loose/broken/missing1× · 1%
Wheels / rims2 OOS3 viol6%
  • 396.3A1-HCMHubs - Bearing cap, plug or filler plug missing or broken1× · 3%
  • 396.5B-HWSLHubs - Wheel seal leaking1× · 3%
  • 392.2WCWheel (Mud) Flaps missing or defective1× · 1%
What to do
  • Walk the lights every pre-trip and carry spare bulbs/fuses; clean lenses and check the trailer plug
  • Prioritize the out-of-service items — they carry the heaviest weight
Projected estimatecould improve up to 18 pts in ~12 mo
nowin 12 months
Current trend 50% followed 100% followed 80% line

Recommendations are generated from the carrier’s public FMCSA roadside-inspection record. Percentiles and projections are VioCodes estimates, not official FMCSA figures. Informational, not legal advice.

90-day safety improvement plan

What this carrier has struggled with most in the last 90 days — where to focus now.

Improving
6
Inspections
9
Violations
2
Out-of-service
1
Clean
Where the violations are
Other 44%Unsafe Driving 22%Vehicle Maintenance 22%Driver Fitness 11%
Focus here first
1Other
4 violations · 1 OOS · 44% of recent
  • 390.21TB2-DOTOperate a CMV without USDOT number displayed. Must be preceded by the letters USDOT
  • 390.21TE2IV-DDriver - Operate a rented CMV without rental agreement on-board vehicle
  • 390.21TB1-MCOperating a CMV without legal name or trade name displayed
Do this
  • Review these violations with drivers and add the fix to your pre-trip and PM routine
2Unsafe Driving
2 violations · 22% of recent
  • 392.2-SLLS3State/Local Laws - Speeding 11-14 miles per hour over the speed limit
  • 392.2-SLLS2State/Local Laws - Speeding 6-10 miles per hour over the speed limit
Do this
  • Coach speed and following distance — Unsafe Driving points are weighted heavily
  • Hands off the phone; always belt up
3Vehicle Maintenance
2 violations · 22% of recent
  • 393.9A-LCL×2Lighting - Clearance lamp(s) inoperative
Do this
  • Walk the lights every pre-trip and carry spare bulbs/fuses
  • Clean lenses and check the trailer plug for corrosion
Repeat offenders (same code, multiple times)
🎓
Turn these into driver coaching — and prove it
FleetTrained (my companion project) makes branded, multilingual training videos for these exact violations — your driver watches and gets a completion certificate for the file.

Based on roadside inspections in the last 90 days, ranked by what recurs most. Informational, not legal advice.

Inspection & crash map

live · FMCSA MCMIS

Every inspection and crash on record — hover a point for the summary, click for full detail (codes, severity, CSA points).

78
Inspections
116
Violations
24
Out-of-service
329
CSA points
27
Crashes
9
States
cleanviolOOS

CSA points = violation severity weight × FMCSA time weight (3× in the last 6 months, 2× at 6–12, 1× at 12–24). Points are spread within each state — FMCSA records the inspection state, not an exact location. Source: FMCSA MCMIS.

Equipment

VINs via NHTSA

37 distinct vehicles seen in this carrier’s roadside inspections.

31 incomplete vehicle 3 truck 3 trailer
2025 FREIGHTLINER M2seen 8×
1FVACWFC9SHVY6156· 66358NF NJ
2025 FREIGHTLINER M2seen 5×
1FVACWFC5SHVY6154· 66377NF NY
2025 FREIGHTLINER M2seen 3×
1FVACWFC7SHVY6155· 66356NF NY
2024 FREIGHTLINER M2seen 3×
3ALACWFC5RDUN4799· 3451973 IN
2023 FREIGHTLINER M2seen 3×
3ALACWFC7PDNU5716· 3522836 IN
2022 FREIGHTLINER M2seen 3×
3ALACWFC4NDNP1350· ZTV2926 PA
2026 FREIGHTLINER M2seen 3×
1FVACWFC4THWH1015· 3856651 IN
2019 FREIGHTLINER M2seen 2×
3ALACWFC8KDKE2268· 2753892 IN
2025 FREIGHTLINER M2seen 2×
1FVACWFC1SHVY6152· 66316NF NY
2023 HINO Incomplete Vehicleseen 2×
5PVNJ7AV3P5T51813· 3299433 IN
2024 INTERNATIONAL MV607seen 2×
3HAEUMML9RL478581· 53100UA VA
2022 FREIGHTLINER M2seen 2×
3ALACWFC8NDNP1349· ZTV2924 PA
2020 FREIGHTLINER M2
3ALACWFBXLDLZ4128· 48071MN NY
2024 INTERNATIONAL MV607
3HAEUMML9RL458735· 53091UA VA
2019 FREIGHTLINER M2
3ALACWFC0KDKH6690· 3454756 IN
2020 FREIGHTLINER M2
3ALACWFC5LDLP6130· 2849129 IN
2022 FREIGHTLINER M2
1FVACWFC8NHMV6096· 3115176 IN
2025 FREIGHTLINER Cascadia
3AKJHLDR7SSWE5147· 3842666 IN
2019 HYUNDAI TRANSLEAD TRAILERS Hyundai Translead Trailers
3H3V532C1KR801025· 231130E ME
2020 INTERNATIONAL MV607
3HAEUMML4LL849007· XPSP14 NJ
2022 INTERNATIONAL MV607
3HAEUMML1NL350636· Y40487 MA
2022 INTERNATIONAL MV607
3HAEUMML2NL363086· 3123774 IN
2025 FREIGHTLINER Cascadia
3AKJHLDR9SSWE5148· 3819327 IN
2013 HYUNDAI TRANSLEAD TRAILERS Hyundai Translead Trailers
3H3V532C6DT135141· 2374094 ME
2023 HINO Incomplete Vehicle
5PVNJ7AV5P5T52512· 3336365 IN
2024 INTERNATIONAL MV607
3HAEUMML1R4640133· 53092UA VA
2024 FREIGHTLINER M2
3ALACWFC5RDUW1719· 3463760 IL
2026 FREIGHTLINER Cascadia
3AKJHTDV1TSWS0182· 0879F2 MD
2020 HYUNDAI TRANSLEAD TRAILERS Hyundai Translead Trailers
3H3V532C7LR011018· 2582749 ME
2024 FREIGHTLINER M2
3ALACWFC8RDUN4280· 3406753 IN

+ 7 more.

Equipment is inferred from VINs recorded on roadside inspections (FMCSA MCMIS), decoded via the NHTSA vPIC API — it reflects vehicles inspected, not a current fleet roster.

Crash record (US, last 24 months)

Total

4

Tow-away

3

Injury

2

Fatal

0

Company profile

FMCSA census

AUTHORIZED FOR HIRE

Power units
17
on file (MCS-150)
Drivers
22
4 hold a CDL
Annual mileage
1.2M mi
reported 2025
Recordable crash rate
per million miles
How far they run · drivers by operating lane
  • Interstate · 100+ mi4 drivers
  • Interstate · <100 mi18 drivers
Company officer
KENNETH R. MADISON
Operation
Interstate
Registered since
1999-02-25
Last MCS-150 update
2026-04-22
Census status
Active

Fleet: 17 trucks · 3 leased/term tractors.

Source: FMCSA Company Census File (data.transportation.gov). Fleet and driver counts are self-reported on the carrier’s most recent MCS-150 filing.

Connections

carrier graph

This carrier shares VINs with 22 other carriers — review the connections below as part of your vetting.

22
Connected carriers
22
Fleet-transfer links
1
Most shared VINs
0
Strong links

Shared VINs come from FMCSA roadside-inspection records — a vehicle inspected under more than one carrier, often a fleet transfer or trailer interchange. Other links come from the FMCSA census. Shared identifiers are common and often legitimate — treat these as leads to investigate, not proof of wrongdoing.

Activity history

32 events
  1. 04/24/2026HOUSEHOLD GOODS COMMON CARRIER — REINSTATED
  2. 04/24/2026MOTOR PROPERTY COMMON CARRIER — REINSTATED
  3. 04/22/2026MCS-150 update filed

    1.2M mi reported (2025)

  4. 10/01/2022Insurance filed — HANOVER INSURANCE CO.

    Cargo — BMC-34 · policy IHR A433783

  5. 10/01/2022Insurance replaced — HANOVER INSURANCE CO.

    CARGO · policy IHR A433783

  6. 10/01/2021Insurance replaced — HANOVER INSURANCE CO.

    CARGO · policy IHR A433783

  7. 10/01/2020Insurance replaced — HANOVER INSURANCE CO.

    CARGO · policy IHR A433783

  8. 11/02/2019Insurance cancelled — SELECTIVE INSURANCE COMPANY OF AMERICA

    CARGO · policy S 2191196

  9. 10/13/2019Insurance cancelled — UTICA MUTUAL INSURANCE CO.

    CARGO · policy CPP4155134

  10. 10/01/2019Insurance replaced — HANOVER INSURANCE CO.

    CARGO · policy IHR A433783

  11. 10/01/2019Insurance replaced — UTICA MUTUAL INSURANCE CO.

    CARGO · policy CPP4155134

  12. 10/01/2019Insurance replaced — SELECTIVE INSURANCE COMPANY OF AMERICA

    CARGO · policy S 2191196

  13. 09/16/2019CONTRACT — INVOLUNTARY REVOCATION

    DISCONTINUED REVOCATION (10/04/2019)

  14. 11/02/2018Insurance cancelled — SELECTIVE INSURANCE COMPANY OF AMERICA

    BIPD/Primary · policy S2191196

  15. 10/01/2018Insurance filed — SELECTIVE INSURANCE COMPANY OF AMERICA

    Liability (BIPD) — BMC-91X · policy S 2191196

  16. 10/01/2018Insurance replaced — SELECTIVE INSURANCE COMPANY OF AMERICA

    BIPD/Primary · policy S2191196

  17. 10/01/2015Insurance cancelled — TRAVELERS INDEMNITY COMPANY

    BIPD/Primary · policy 6706M340

  18. 09/04/2015CONTRACT — INVOLUNTARY REVOCATION

    DISCONTINUED REVOCATION (10/01/2015)

  19. 10/01/2014Insurance replaced — ALLSTATE INSURANCE COMPANY

    BIPD/Primary · policy 648103500

  20. 10/01/2013Insurance replaced — GRAPHIC ARTS MUTUAL INSURANCE COMPANY

    BIPD/Primary · policy BAC3752729

  21. 06/03/2013MOTOR PROPERTY COMMON CARRIER — GRANTED

    REVOKED (11/12/2013)

  22. 06/03/2013MOTOR PROPERTY CONTRACT CARRIER — GRANTED
  23. 11/05/2009Insurance cancelled — TRAVELERS PROPERTY CASUALTY CO. OF AMERICA

    CARGO · policy QT-660-3699B114

  24. 10/09/2009COMMON — INVOLUNTARY REVOCATION

    DISCONTINUED REVOCATION (10/19/2009)

  25. 10/01/2009Insurance replaced — GRAPHIC ARTS MUTUAL INSURANCE COMPANY

    BIPD/Primary · policy BAC 3752730

  26. 10/01/2009Insurance replaced — TRAVELERS PROPERTY CASUALTY CO. OF AMERICA

    CARGO · policy QT-660-3699B114

  27. 10/01/2008Insurance replaced — GRAPHIC ARTS MUTUAL INSURANCE COMPANY

    BIPD/Primary · policy BAC3752730

  28. 09/24/2008Insurance replaced — GRAPHIC ARTS MUTUAL INSURANCE COMPANY

    BIPD/Primary · policy BAC 3752729

  29. 09/24/2007Insurance replaced — GRAPHIC ARTS MUTUAL INSURANCE COMPANY

    BIPD/Primary · policy BAC 3752730

  30. 10/20/2006HOUSEHOLD GOODS COMMON CARRIER — GRANTED

    REVOKED (11/12/2013)

Merged from FMCSA authority, insurance, out-of-service, and census records.

🚛

Operations

Classification

  • AUTHORIZED FOR HIRE

Area served

  • Interstate

FMCSA safety rating

Rating
Conditional
Type
Compliance review
Rated
2013-05-30
Last review
2013-03-25
📄

MCS-150 registration

Form date
2026-04-22
Reported mileage
1,200,000 mi (2025)

Got a violation you want to contest?

Use the free AI-powered DataQs Drafter to generate a polished challenge letter — quotes the relevant 49 CFR, predicts your grant chance.

Open the Drafter →
Data sourced from public FMCSA records via safer.fmcsa.dot.gov · Latest FMCSA update: Sep 2026 · Page refreshed: Sep 21, 2026, 9:55 AM. VioCodes is not affiliated with FMCSA. To dispute incorrect data, file a DataQs Request for Data Review.