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Authorized · PassengerUSDOT 534459· MC238928· CARRIER· EIN 56-1411884
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HIGHLAND EXPRESS SHUTTLE SERVICE

Legal: DILLARD-LEWIS INC

4209 WILLOW OAK RD, RALEIGH, NC, 27604(919) 670-4137chad.cline@highlandexpress.usKATHY CLUFF
Vetting snapshot
Authority
Active
operating authority
Insurance
$1M BIPD
THE CINCINNATI INSURANCE CO.
Vehicle OOS
2.1%
below 22% national avg
Driver OOS
0%
below 6.7% national avg
Crashes 24mo
2
none fatal
Red flags
None
nothing flagged
96
/ 100

Risk factors

Low riskVioCodes score
2 crashes in the last 24 months

A weighted read of the public FMCSA signals below — authority, insurance, out-of-service, crashes, roadside OOS rates, and carrier connections. A starting point for vetting, not a guarantee.

Authority & insurance

MC238928

Operating authority and insurance on file — from FMCSA Licensing & Insurance (L&I).

Common
None
Contract
Active
Broker
None
Authorized for: Passenger
Liability (BIPD)
$1M on file
$1.5M required
Cargo
Not on file
not required
Bond / surety
Not on file
not required
Insurance filings
ON FILELiability (BIPD) — BMC-91X$1M coverageeff 04/12/2024
THE CINCINNATI INSURANCE CO.· policy EBA 071 21 21
ON FILELiability (BIPD) — BMC-91X$500K coverageeff 04/12/2024
THE CINCINNATI INSURANCE CO.· policy EBA 071 21 21
Authority history (10) ▾
04/01/2013CONTRACTINVOLUNTARY REVOCATION→ DISCONTINUED REVOCATION (04/12/2013)
03/08/2012CONTRACTINVOLUNTARY REVOCATION→ DISCONTINUED REVOCATION (03/22/2012)
11/23/2009CONTRACTINVOLUNTARY REVOCATION→ DISCONTINUED REVOCATION (06/21/2010)
05/05/2005MOTOR PASSENGER CONTRACT CARRIERREINSTATED
01/10/2005CONTRACTINVOLUNTARY REVOCATION→ DISCONTINUED REVOCATION (01/26/2005)
05/08/2002CONTRACTINVOLUNTARY REVOCATION→ DISCONTINUED REVOCATION (06/04/2002)
07/14/2000CONTRACTINVOLUNTARY REVOCATION→ DISCONTINUED REVOCATION (08/04/2000)
05/22/2000MOTOR PASSENGER CONTRACT CARRIERGRANTED→ REVOKED (04/18/2005)
06/10/1998CONTRACTINVOLUNTARY REVOCATION→ DISCONTINUED REVOCATION (06/25/1998)
03/14/1991MOTOR PASSENGER CONTRACT CARRIERGRANTED→ TRANSFERRED (05/22/2000)
Insurance history15 insurers on record
Filing timeline (32) ▾
  1. NATIONAL INTERSTATE INSURANCE COMPANY$1.4MCancelled
    BIPD/Excess · eff 04/12/2023 → 05/17/2024
  2. NATIONAL INTERSTATE INSURANCE COMPANY$100KCancelled
    BIPD/Primary · eff 04/12/2023 → 05/17/2024
  3. NATIONAL INTERSTATE INSURANCE COMPANY$100KReplaced
    BIPD/Primary · eff 04/12/2023 → 04/12/2024
  4. PHILADELPHIA INDEMNITY INSURANCE COMPANY$1.5MCancelled
    BIPD/Primary · eff 04/12/2022 → 05/12/2023
  5. PHILADELPHIA INDEMNITY INSURANCE COMPANY$1.5MReplaced
    BIPD/Primary · eff 04/12/2022 → 04/12/2023
  6. PHILADELPHIA INDEMNITY INSURANCE COMPANY$1.5MReplaced
    BIPD/Primary · eff 04/12/2021 → 04/12/2022
  7. PHILADELPHIA INDEMNITY INSURANCE COMPANY$1.5MReplaced
    BIPD/Primary · eff 04/12/2020 → 04/12/2021
  8. PHILADELPHIA INDEMNITY INSURANCE COMPANY$1.5MReplaced
    BIPD/Primary · eff 04/12/2019 → 04/12/2020
  9. PHILADELPHIA INDEMNITY INSURANCE COMPANY$1.5MReplaced
    BIPD/Primary · eff 04/12/2018 → 04/12/2019
  10. PHILADELPHIA INDEMNITY INSURANCE COMPANY$1.5MReplaced
    BIPD/Primary · eff 04/12/2017 → 04/12/2018
  11. PHILADELPHIA INDEMNITY INSURANCE COMPANY$1.5MReplaced
    BIPD/Primary · eff 04/12/2016 → 04/12/2017
  12. PHILADELPHIA INDEMNITY INSURANCE COMPANY$1.5MReplaced
    BIPD/Primary · eff 04/12/2015 → 04/12/2016
  13. PHILADELPHIA INDEMNITY INSURANCE COMPANY$1.5MReplaced
    BIPD/Primary · eff 04/12/2014 → 04/12/2015
  14. PHILADELPHIA INSURANCE COMPANY$1.5MReplaced
    BIPD/Primary · eff 04/12/2013 → 04/12/2014
  15. UNIVERSAL INSURANCE COMPANY$1.5MCancelled
    BIPD/Primary · eff 04/12/2012 → 04/26/2013

Source: FMCSA Licensing & Insurance (L&I), public data. This shows the carrier’s federal insurance filings (BMC-91X liability, BMC-34 cargo) — the federally-required minimums on file for operating authority — not the carrier’s full commercial policy (its actual auto combined-single-limit, general liability, cargo, or workers’ comp, which appear on the carrier’s ACORD certificate of insurance). Always confirm current coverage with a COI from the carrier’s agent before making a vetting decision.

Roadside inspection performance

Out-of-service rate vs national average. Lower is better.

Vehicle47 inspections · 2.1% OOS · National 22%
Driver4 inspections · 0% OOS · National 6.7%

Crash record (US, last 24 months)

Total

2

Tow-away

2

Injury

1

Fatal

0

Company profile

FMCSA census

PRIVATE PASSENGER, BUSINESS;PRIVATE PASSENGER, NON-BUSINESS;AUTHORIZED FOR HIRE

Power units
331
on file (MCS-150)
Drivers
358
52 hold a CDL
Annual mileage
13.4M mi
reported 2024
Recordable crash rate
—
per million miles
How far they run · drivers by operating lane
  • Interstate · <100 mi99 drivers
  • Intrastate · <100 mi259 drivers
Company officer
KATHY CLUFF
Operation
Interstate
D-U-N-S
156076655
Registered since
1993-08-20
Last MCS-150 update
2025-05-30
Census status
Active

Fleet: 0 trucks · 331 buses.

Source: FMCSA Company Census File (data.transportation.gov). Fleet and driver counts are self-reported on the carrier’s most recent MCS-150 filing.

Data change history

Every FMCSA record change we’ve detected — address, fleet size, contacts, MCS-150 — newest first.

Activity history

43 events
  1. 05/30/2025MCS-150 update filed

    13.4M mi reported (2024)

  2. 05/17/2024Insurance cancelled — NATIONAL INTERSTATE INSURANCE COMPANY

    BIPD/Excess · policy DDX 0551268-00

  3. 04/12/2024Insurance filed — THE CINCINNATI INSURANCE CO.

    Liability (BIPD) — BMC-91X · policy EBA 071 21 21

  4. 04/12/2024Insurance replaced — NATIONAL INTERSTATE INSURANCE COMPANY

    BIPD/Primary · policy CAR 0551268-00

  5. 05/12/2023Insurance cancelled — PHILADELPHIA INDEMNITY INSURANCE COMPANY

    BIPD/Primary · policy PHPK2401777

  6. 04/12/2023Insurance replaced — PHILADELPHIA INDEMNITY INSURANCE COMPANY

    BIPD/Primary · policy PHPK2401777

  7. 04/12/2022Insurance replaced — PHILADELPHIA INDEMNITY INSURANCE COMPANY

    BIPD/Primary · policy PHPK2259669

  8. 04/12/2021Insurance replaced — PHILADELPHIA INDEMNITY INSURANCE COMPANY

    BIPD/Primary · policy PHPK2118518

  9. 04/12/2020Insurance replaced — PHILADELPHIA INDEMNITY INSURANCE COMPANY

    BIPD/Primary · policy PHPK1964576

  10. 04/12/2019Insurance replaced — PHILADELPHIA INDEMNITY INSURANCE COMPANY

    BIPD/Primary · policy PHPK1799621

  11. 04/12/2018Insurance replaced — PHILADELPHIA INDEMNITY INSURANCE COMPANY

    BIPD/Primary · policy PHPK1633122

  12. 04/12/2017Insurance replaced — PHILADELPHIA INDEMNITY INSURANCE COMPANY

    BIPD/Primary · policy PHPK1477165

  13. 04/12/2016Insurance replaced — PHILADELPHIA INDEMNITY INSURANCE COMPANY

    BIPD/Primary · policy PHPK1318640

  14. 04/12/2015Insurance replaced — PHILADELPHIA INDEMNITY INSURANCE COMPANY

    BIPD/Primary · policy PHPK1155881

  15. 04/12/2014Insurance replaced — PHILADELPHIA INSURANCE COMPANY

    BIPD/Primary · policy PHPK1003318

  16. 04/26/2013Insurance cancelled — UNIVERSAL INSURANCE COMPANY

    BIPD/Primary · policy JMA1003891@1

  17. 04/12/2013Insurance replaced — UNIVERSAL INSURANCE COMPANY

    BIPD/Primary · policy JMA1003891@1

  18. 04/01/2013CONTRACT — INVOLUNTARY REVOCATION

    DISCONTINUED REVOCATION (04/12/2013)

  19. 05/15/2012Insurance cancelled — UNIVERSAL INSURANCE COMPANY

    BIPD/Primary · policy JMA1003891

  20. 04/12/2012Insurance replaced — UNIVERSAL INSURANCE COMPANY

    BIPD/Primary · policy JMA1003891

  21. 04/04/2012Insurance cancelled — UNIVERSAL INSURANCE COMPANY

    BIPD/Primary · policy JMA1003891

  22. 03/08/2012CONTRACT — INVOLUNTARY REVOCATION

    DISCONTINUED REVOCATION (03/22/2012)

  23. 04/12/2011Insurance replaced — UNITED STATES FIRE INSURANCE CO.

    BIPD/Primary · policy 1337276889

  24. 11/23/2009CONTRACT — INVOLUNTARY REVOCATION

    DISCONTINUED REVOCATION (06/21/2010)

  25. 04/12/2009Insurance replaced — EMPIRE FIRE & MARINE INSURANCE CO.

    BIPD/Primary · policy CL323270

  26. 11/04/2008Insurance replaced — TWIN CITY FIRE INSURANCE COMPANY

    BIPD/Primary · policy 22 ZAF NA 10 54

  27. 05/05/2005MOTOR PASSENGER CONTRACT CARRIER — REINSTATED
  28. 04/12/2005Insurance cancelled — PENNSYLVANIA NATIONAL MUTUAL CAS. INS. CO.

    BIPD/Primary · policy AU9 0612862

  29. 02/06/2005Insurance cancelled — OHIO CASUALTY INSURANCE CO.

    BIPD · policy BAO0352946950

  30. 01/10/2005CONTRACT — INVOLUNTARY REVOCATION

    DISCONTINUED REVOCATION (01/26/2005)

Merged from FMCSA authority, insurance, out-of-service, and census records.

🚛

Operations

Classification

  • PRIVATE PASSENGER, BUSINESS;PRIVATE PASSENGER, NON-BUSINESS;AUTHORIZED FOR HIRE

Area served

  • Interstate
★

FMCSA safety rating

Rating
Satisfactory
Type
Non-ratable review
Rated
2022-03-16
Last review
2026-07-01
📄

MCS-150 registration

Form date
2025-05-30
Reported mileage
13,449,704 mi (2024)
⚡

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Data sourced from public FMCSA records via safer.fmcsa.dot.gov · Latest FMCSA update: Oct 2026 · Page refreshed: Nov 7, 2026, 9:19 AM. VioCodes is not affiliated with FMCSA. To dispute incorrect data, file a DataQs Request for Data Review.