CSA
Authorized · PropertyUSDOT 438760· MC236421· CARRIER· EIN 39-1744627
⬇ PDF report

SMOOTH OPERATORS INC

W8861 CREEK ROAD, DARIEN, WI, 53114(262) 724-1188gw@smoothoperatorsinc.comMICHAEL J SMILEY
Vetting snapshot
Authority
Active
operating authority
Insurance
$1M BIPD
GREAT WEST CASUALTY CO.
Vehicle OOS
36.8%
above 22% national avg
Driver OOS
0%
below 6.7% national avg
Crashes 24mo
2
none fatal
Red flags
None
nothing flagged
71
/ 100

Risk factors

Moderate riskVioCodes score
Vehicle OOS 36.8% — well above the 22% national average2 crashes in the last 24 months

A weighted read of the public FMCSA signals below — authority, insurance, out-of-service, crashes, roadside OOS rates, and carrier connections. A starting point for vetting, not a guarantee.

Broker payment signals

Bond, cancellation & authority risk for this broker — from free FMCSA records.

Payment risk — red flags
Broker bond
Not on file
required
Cancellation filed
None
Authority
Inactive
3 past revocations
Registered
35 yrs
since 03/12/1991
  • No active broker bond on file — a bond is required to operate. High non-payment risk.
  • Broker authority is inactive, not active.

These are FMCSA bond & authority signals — not a credit report. A filed bond cancellation is the biggest early warning that a broker may stop paying, but days-to-pay and slow-pay history aren’t public FMCSA data — verify those with a broker-credit service or references before extending terms.

Authority & insurance

MC236421

Operating authority and insurance on file — from FMCSA Licensing & Insurance (L&I).

Common
None
Contract
Active
Broker
Inactive
Authorized for: Property
Liability (BIPD)
$1M on file
$750K required
Cargo
Not on file
not required
Bond / surety
Not on file
required
Insurance filings
ON FILELiability (BIPD) — BMC-91X$1M coverageeff 03/01/2023
GREAT WEST CASUALTY CO.· policy MCP96465A
Authority history (5) ▾
02/02/2010CONTRACTINVOLUNTARY REVOCATIONDISCONTINUED REVOCATION (02/24/2010)
02/04/2008CONTRACTINVOLUNTARY REVOCATIONDISCONTINUED REVOCATION (02/27/2008)
02/02/2005CONTRACTINVOLUNTARY REVOCATIONDISCONTINUED REVOCATION (02/28/2005)
06/23/1998PROPERTY BROKERGRANTEDREVOKED (12/05/2005)
12/11/1991MOTOR PROPERTY CONTRACT CARRIERGRANTED
Insurance history8 insurers on record
Filing timeline (14)
  1. SENTRY SELECT INSURANCE COMPANY$750KCancelled
    BIPD/Primary · eff 03/01/202003/31/2023
  2. SENTRY SELECT INSURANCE COMPANY$750KReplaced
    BIPD/Primary · eff 03/01/202003/01/2023
  3. GREAT WEST CASUALTY CO.$1MCancelled
    BIPD/Primary · eff 03/01/201004/03/2020
  4. GREAT WEST CASUALTY CO.$1MReplaced
    BIPD/Primary · eff 03/01/201003/01/2020
  5. TRAVELERS PROPERTY CASUALTY CO. OF AMERICA$750KCancelled
    CARGO · eff 03/01/200810/11/2017
  6. THE INSURANCE CO OF THE STATE OF PENNSYLVANIA$1MCancelled
    BIPD/Primary · eff 03/01/200903/01/2010
  7. THE INSURANCE CO OF THE STATE OF PENNSYLVANIA$1MCancelled
    BIPD/Primary · eff 03/01/200804/01/2009
  8. THE INSURANCE CO OF THE STATE OF PENNSYLVANIA$1MReplaced
    BIPD/Primary · eff 03/01/200803/01/2009
  9. HARTFORD FIRE INSURANCE COMPANY$750KReplaced
    CARGO · eff 03/01/200503/01/2008
  10. LINCOLN GENERAL INSURANCE COMPANY$1MCancelled
    BIPD/Primary · eff 03/01/200503/01/2008
  11. FIRSTAR BANK MILWAUKEE, NA$750KCancelled
    TRUST FUND · eff 08/27/199711/27/2005
  12. LANCER INSURANCE COMPANY$1MCancelled
    BIPD/Primary · eff 03/01/200203/01/2005
  13. GREAT WEST CASUALTY CO.$750KCancelled
    BIPD/Primary · eff 01/12/199304/01/2002
  14. GREAT WEST CASUALTY CO.$750KReplaced
    BIPD/Primary · eff 01/12/199303/01/2002

Source: FMCSA Licensing & Insurance (L&I), public data. This shows the carrier’s federal insurance filings (BMC-91X liability, BMC-34 cargo) — the federally-required minimums on file for operating authority — not the carrier’s full commercial policy (its actual auto combined-single-limit, general liability, cargo, or workers’ comp, which appear on the carrier’s ACORD certificate of insurance). Always confirm current coverage with a COI from the carrier’s agent before making a vetting decision.

Roadside inspection performance

Out-of-service rate vs national average. Lower is better.

Vehicle19 inspections · 36.8% OOS · National 22%
Driver34 inspections · 0% OOS · National 6.7%

CSA performance breakdown

FMCSA · Sep 2026

34 inspections · 52 violations (6 OOS) · 20% of inspections had an OOS finding.

34
Inspections
52
Violations
6
OOS violations
10
Distinct codes

Violations by BASIC

click to filter codes

14
total

Most inspected in · top 8 states

  • WI6
  • IL4
  • MT4
  • PA2
  • NY2
  • MI1
  • ME1
  • TN1

Latest FMCSA SMS snapshot. Codes link to the lookup — severity weighting, contest angles, and the DataQs Drafter for each. Click a BASIC to filter the codes.

Recommendations

What’s driving each score, what to do about it, and where it could go.

False log / RODS violations are the leading contributor to Hours-of-Service Compliance

High impact

Estimated Hours-of-Service Compliance percentile of 87% is at/over the 65% intervention line. Carriers with a BASIC in alert are prioritized for enforcement (warning letters, audits) and inspected more often — which tends to generate still more violations.

What’s contributing8 violations (24 mo)
False log / RODS4 viol77%
  • 395.8E1PCHOS - False record of duty status driver improper use of Personal Conveyance - Not OOS2× · 51%
  • 395.8E-HOSPDHOS (Property) - No driver may make a false report in connection with a duty status. Explain2× · 26%
Following / lane / reckless1 viol17%
  • 395.3A1-HOSPDHOS (Property) - Driving more than 11 hours following 10 consecutive hours off duty during the current 8 consecutive day period. Date and Time1× · 17%
Log / ELD device2 viol5%
  • 395.22H2-ELDNISDTHOS (ELD) Driver failing to have instruction sheet describing the data transfer mechanisms supported by the ELD and step-by-step instructions for the driver to pr1× · 4%
  • 395.24HOS (ELD) - ELD Form and Manner1× · 1%
Other1 viol1%
  • 395.24C2IIIDriver failed to manually add shipping document number1× · 1%
What to do
  • Audit ELD edits and duty-status annotations weekly; a false log is a high-severity, high-visibility violation
  • Retrain on correct logging and never letting a load pressure a driver into a false entry
Projected estimatecould improve up to 25 pts in ~12 mo
nowin 12 months
Current trend 50% followed 100% followed 65% line

Vehicle out-of-service rate exceeds the national average

High impact

Vehicle OOS rate is 36.8% vs the 22% national average. Carriers above the national OOS average draw more enforcement attention (audits, roadside stops) and can see higher insurance premiums.

What to do
  • Review recent inspections with out-of-service violations and fix the root causes with equipment and drivers
  • Run a preventative-maintenance program; periodically inspect tires, brakes and lights
  • Reinforce thorough pre-trip and post-trip inspections; retrain where needed

A high share of violations are occurring in Penobscot County, ME

Medium impact

9 of 27 violations in the last 12 months (33%) came from inspections in Penobscot County, ME. That can mean tougher enforcement there or simply more of your miles run through it — either way it's worth a look.

What to do
  • Review the inspections from Penobscot County, ME to spot recurring issues
  • Brief drivers running that lane; consider rerouting around the toughest enforcement corridors where practical

Seat belt violations are the leading contributor to Unsafe Driving

Low impact

Estimated Unsafe Driving percentile of 9% is under the 65% line. In decent shape, but here's what's driving it.

What’s contributing3 violations (24 mo)
Seat belt1 viol54%
  • 392.16-DDriver - Failed to use seat belt while operating a CMV1× · 54%
Speeding2 viol46%
  • 392.2-SLLS2State/Local Laws - Speeding 6-10 miles per hour over the speed limit2× · 46%
What to do
  • Zero-tolerance belt policy; verify with in-cab camera or spot checks
Projected estimatecould improve up to 7 pts in ~12 mo
nowin 12 months
Current trend 50% followed 100% followed 65% line

Driver Fitness needs attention

Low impact

Estimated Driver Fitness percentile of 0% is under the 80% line. In decent shape, but here's what's driving it.

What to do
  • Review recent inspections with violations in this BASIC and take remedial action with drivers/equipment

Controlled Substances/Alcohol needs attention

Low impact

Estimated Controlled Substances/Alcohol percentile of 0% is under the 80% line. In decent shape, but here's what's driving it.

What to do
  • Review recent inspections with violations in this BASIC and take remedial action with drivers/equipment

Brakes violations are the leading contributor to Vehicle Maintenance

Low impact

Estimated Vehicle Maintenance percentile of 75% is under the 80% line. In decent shape, but here's what's driving it.

What’s contributing28 violations · 7 OOS (24 mo)
Brakes1 OOS10 viol43%
  • 393.55D2-BAir Brake - ABS malfunction lamp defective on truck-tractor manufactured on or after March 1, 2001 for towed vehicle.3× · 11%
  • 393.45D-BAir Brake - Audible air leak at a proper connection1× · 6%
  • 393.45B2-B-AIRAir Brake - Hose/tubing damaged or not secured1× · 6%
Lighting / lamps1 OOS8 viol21%
  • 393.9Inoperable Required Lamp2× · 7%
  • 393.11A1-CSLRRConspicuity Systems - Truck tractor, lower rear retro reflective sheeting missing on vehicle manufactured on or after July 1, 19972× · 6%
  • 393.9A-LBLLighting - Backup lamp inoperative1× · 3%
Load securement3 OOS4 viol20%
  • 393.106C2-CCargo - Transverse tiedowns - cargo without direct contact to prevent shifting1× · 8%
  • 393.106D-CCargo - Insufficient aggregate working load limit for cargo transported1× · 5%
  • 392.9A2-CCargo - Vehicle components or dunnage not secured1× · 5%
Suspension / axle1 OOS1 viol5%
  • 393.207A-STCBSuspension - Suspension connecting rod or tracking component assembly (including spring leaves used as a suspension connecting rod) or any part used for attaching1× · 5%
What to do
  • Check brake adjustment and listen for air leaks every pre-trip; put brakes on the PM schedule
  • Fix air-loss and warning-light faults before dispatch — don’t “drive it in”
  • Prioritize the out-of-service items — they carry the heaviest weight
Projected estimatecould improve up to 35 pts in ~12 mo
nowin 12 months
Current trend 50% followed 100% followed 80% line

Recommendations are generated from the carrier’s public FMCSA roadside-inspection record. Percentiles and projections are VioCodes estimates, not official FMCSA figures. Informational, not legal advice.

90-day safety improvement plan

What this carrier has struggled with most in the last 90 days — where to focus now.

Improving
3
Inspections
3
Violations
0
Out-of-service
1
Clean
Where the violations are
Other 67%Hours-of-Service Compliance 33%
Focus here first
1Other
2 violations · 67% of recent
  • 392.2-SLLTLState/Local Laws - Misc. traffic law violation
  • 395.3A2-HOSPRNPDriving beyond 14 hour duty period. (Property carrying vehicle) - Nominal Violation
Do this
  • Review these violations with drivers and add the fix to your pre-trip and PM routine
2Hours-of-Service Compliance
1 violation · 33% of recent
  • 395.8E1PCHOS - False record of duty status driver improper use of Personal Conveyance - Not OOS
Do this
  • Log in and annotate the ELD correctly every day; fix edits promptly
  • Plan trips around available hours — never falsify a log
🎓
Turn these into driver coaching — and prove it
FleetTrained (my companion project) makes branded, multilingual training videos for these exact violations — your driver watches and gets a completion certificate for the file.

Based on roadside inspections in the last 90 days, ranked by what recurs most. Informational, not legal advice.

Inspection & crash map

live · FMCSA MCMIS

Every inspection and crash on record — hover a point for the summary, click for full detail (codes, severity, CSA points).

47
Inspections
67
Violations
8
Out-of-service
297
CSA points
29
Crashes
28
States
cleanviolOOS

CSA points = violation severity weight × FMCSA time weight (3× in the last 6 months, 2× at 6–12, 1× at 12–24). Points are spread within each state — FMCSA records the inspection state, not an exact location. Source: FMCSA MCMIS.

Equipment

VINs via NHTSA

58 distinct vehicles seen in this carrier’s roadside inspections.

29 truck 28 trailer 1 other
2006 WESTERN STAR 4900seen 5×
5KJJABAV26PV96643· L7011HY TN
2020 TRAIL KING INDUSTRIES TRAIL KING INDUSTRIESseen 5×
1TKJ04820LM123403· 105550T TN
2012 PETERBILT 386seen 5×
1XPHD49X4CD149361· 39901Z WI
2019 REITNOUER INC Reitnouer Incseen 4×
1RND51A22KR046563· 751309 WI
2011 KENWORTH W9 Seriesseen 2×
1XKWD49X6BJ294107· PWC6884 OH
2024 FONTAINE TRAILER CO.seen 2×
57J350202R35A3758· TTN2119 OH
2022 PETERBILT 567seen 2×
1XPCDP9X0ND804873· 20045Z WI
2016 X-L SPECIALIZED TRAILERS INC X-L SPECIALIZED TRAILERS INCseen 2×
4U3J04823GL015253· 700268 WI
2002 FREIGHTLINER FLD120seen 2×
1FUJAHCG42PG28741· 95304X WI
2027 KENWORTH W9 Seriesseen 2×
1XKWD29X0VJ735416· 73313W WI
2026 EAST MANUFACTURING CORP. East Manufacturing Corpseen 2×
1E1L5Y28TTRD17701· ST23791 WI
2020 REITNOUER INC Reitnouer Incseen 2×
1RND53A23LR050893· 815880 WI
2018 REITNOUER INC Reitnouer Incseen 2×
1RND53A25JR043800· 729177 WI
2000 PETERBILT 379seen 2×
1XP5DB9X6YN541606· 70220X WI
2020 REITNOUER INC Reitnouer Incseen 2×
1RND53A38LR050283· 844808 WI
2006 PETERBILT 379seen 2×
1XP5DB9X66N884980· 209297 WI
2017 REITNOUER INC Reitnouer Incseen 2×
1RND53A33HR042437· 15L6CT MO
2015 BENSON/WABASH Aluminium Flatbedseen 2×
1TTE532A8F3860447· 668081 WI
2024 WILSON Wilsonseen 2×
1W1K55323R6634844· 842445 WI
2019 PETERBILT 389seen 2×
1XPXD49X0KD613479· 98949W WI
2018 REITNOUER INC Reitnouer Incseen 2×
1RND48A22JR043799· 729178 WI
2019 FREIGHTLINER Cascadiaseen 2×
3AKJHHDRXKSKX7158· 90848Z WI
2003 PETERBILT 379seen 2×
1XP5DB9X03D572476· 91414Z WI
2022 BENSON/WABASH Aluminium Flatbedseen 2×
1TTE482A0N3325854· 805867 WI
2013 PETERBILT 388seen 2×
1XPWD49XXDD205019· 67681Z WI
2020 KENWORTH W9 Series
1XKWD49X6LR387664· P519HZ TN
2018 REITNOUER INC Reitnouer Inc
1RND53A27JR043801· 729176 WI
2017 REITNOUER INC Reitnouer Inc
1RND53A2XHR038747· 738815 WI
2016 BENSON/WABASH Aluminium Flatbed
1TTF482A0G3940651· 703905 WI
2020 PETERBILT 389
1XPXD49X8LD648174· 67671Z WI

+ 28 more.

Equipment is inferred from VINs recorded on roadside inspections (FMCSA MCMIS), decoded via the NHTSA vPIC API — it reflects vehicles inspected, not a current fleet roster.

Crash record (US, last 24 months)

Total

2

Tow-away

2

Injury

1

Fatal

0

Company profile

FMCSA census

AUTHORIZED FOR HIRE

Power units
38
on file (MCS-150)
Drivers
37
37 hold a CDL
Annual mileage
2.1M mi
reported 2024
Recordable crash rate
per million miles
How far they run · drivers by operating lane
  • Interstate · 100+ mi37 drivers
Company officer
MICHAEL J SMILEY
Operation
Interstate
D-U-N-S
969905025
Registered since
1991-03-12
Last MCS-150 update
2025-10-30
Census status
Active

Fleet: 38 trucks · 12 owned tractors · 52 owned trailers · 25 leased/term tractors.

Source: FMCSA Company Census File (data.transportation.gov). Fleet and driver counts are self-reported on the carrier’s most recent MCS-150 filing.

Connections

carrier graph

This carrier shares VINs, addresses, phone numbers, officers or emails with 8 other carriers — review the connections below as part of your vetting.

8
Connected carriers
6
Fleet-transfer links
1
Most shared VINs
1
Strong links
Strong· 1
1
AIR SMOOTH LLC
USDOT 1295633Active· DARIEN, WI
Strong
OfficerMailingEmailPhone
Medium· 1
SMOOTH TRAFFIC RESOURCE LOGISTICS LLC
USDOT 2234678Active· DARIAN, WI
Medium
Mailing

Shared VINs come from FMCSA roadside-inspection records — a vehicle inspected under more than one carrier, often a fleet transfer or trailer interchange. Other links come from the FMCSA census. Shared identifiers are common and often legitimate — treat these as leads to investigate, not proof of wrongdoing.

Activity history

22 events
  1. 10/30/2025MCS-150 update filed

    2.1M mi reported (2024)

  2. 03/31/2023Insurance cancelled — SENTRY SELECT INSURANCE COMPANY

    BIPD/Primary · policy A0145735001

  3. 03/01/2023Insurance filed — GREAT WEST CASUALTY CO.

    Liability (BIPD) — BMC-91X · policy MCP96465A

  4. 03/01/2023Insurance replaced — SENTRY SELECT INSURANCE COMPANY

    BIPD/Primary · policy A0145735001

  5. 04/03/2020Insurance cancelled — GREAT WEST CASUALTY CO.

    BIPD/Primary · policy GWP76236A

  6. 03/01/2020Insurance replaced — GREAT WEST CASUALTY CO.

    BIPD/Primary · policy GWP76236A

  7. 10/11/2017Insurance cancelled — TRAVELERS PROPERTY CASUALTY CO. OF AMERICA

    CARGO · policy QT-660-9503L595-TIL-08

  8. 03/01/2010Insurance cancelled — THE INSURANCE CO OF THE STATE OF PENNSYLVANIA

    BIPD/Primary · policy TP 9891862 01

  9. 02/02/2010CONTRACT — INVOLUNTARY REVOCATION

    DISCONTINUED REVOCATION (02/24/2010)

  10. 04/01/2009Insurance cancelled — THE INSURANCE CO OF THE STATE OF PENNSYLVANIA

    BIPD/Primary · policy TP 9897067 01

  11. 03/01/2009Insurance replaced — THE INSURANCE CO OF THE STATE OF PENNSYLVANIA

    BIPD/Primary · policy TP 9897067 01

  12. 03/01/2008Insurance replaced — HARTFORD FIRE INSURANCE COMPANY

    CARGO · policy 83 MS RZ7638

  13. 03/01/2008Insurance cancelled — LINCOLN GENERAL INSURANCE COMPANY

    BIPD/Primary · policy LLT100009LGIC

  14. 02/04/2008CONTRACT — INVOLUNTARY REVOCATION

    DISCONTINUED REVOCATION (02/27/2008)

  15. 11/27/2005Insurance cancelled — FIRSTAR BANK MILWAUKEE, NA

    TRUST FUND · policy NONE

  16. 03/01/2005Insurance cancelled — LANCER INSURANCE COMPANY

    BIPD/Primary · policy CM0036252

  17. 02/02/2005CONTRACT — INVOLUNTARY REVOCATION

    DISCONTINUED REVOCATION (02/28/2005)

  18. 04/01/2002Insurance cancelled — GREAT WEST CASUALTY CO.

    BIPD/Primary · policy CLP19326A

  19. 03/01/2002Insurance replaced — GREAT WEST CASUALTY CO.

    BIPD/Primary · policy CLP19326A

  20. 06/23/1998PROPERTY BROKER — GRANTED

    REVOKED (12/05/2005)

  21. 12/11/1991MOTOR PROPERTY CONTRACT CARRIER — GRANTED
  22. 03/12/1991Registered with FMCSA

    AUTHORIZED FOR HIRE

Merged from FMCSA authority, insurance, out-of-service, and census records.

🚛

Operations

Classification

  • AUTHORIZED FOR HIRE

Area served

  • Interstate

FMCSA safety rating

Rating
Satisfactory
Type
Non-ratable review
Rated
2002-11-25
Last review
2012-08-23
📄

MCS-150 registration

Form date
2025-10-30
Reported mileage
2,118,432 mi (2024)

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Data sourced from public FMCSA records via safer.fmcsa.dot.gov · Latest FMCSA update: Sep 2026 · Page refreshed: Sep 21, 2026, 2:42 PM. VioCodes is not affiliated with FMCSA. To dispute incorrect data, file a DataQs Request for Data Review.