VCVioCodes
Carrier Vetting Report
Generated Oct 5, 2026
viocodes.yuriance.net
SERVICE FIRST EXPRESS INC
USDOT 1326554 · MC517070 · EIN 56-2262504 · AUTHORIZED FOR Property
4182 OVERDALE RD, WINSTON SALEM, NC, 27107
(336) 650-9986 · MARK MALCOM
94
Low risk
Risk factors
3 crashes in the last 24 months
Snapshot
Operating authority
Active
Liability insurance
$1M on file
Safety rating
Satisfactory
Power units / drivers
45 / 40
Inspections / CSA pts (24mo)
53 / 43
Crashes (24 mo)
3
Authority & insurance
Common
None
Contract
Active
Broker
None
GREAT WEST CASUALTY CO. — $1M BIPD · policy MCP32075A · eff 07/01/2017
Federal BMC-91X filing; actual commercial limits (per COI) may be higher.
Roadside inspection performance
Vehicle OOS rate21.7% · nat 22%
Driver OOS rate5.7% · nat 6.7%
CSA breakdown — violations by BASIC
Vehicle Maintenance30 pts
Other11 pts
Unsafe Driving10 pts
Driver Fitness3 pts
Top cited violations (by CSA points)
| Code | BASIC | Count | OOS | CSA pts |
|---|---|---|---|---|
| 393.9A-LSLI | Vehicle Maintenance | 1 | 18 | |
| 393.45B2-B-AIR | Vehicle Maintenance | 1 | 12 | |
| 392.2-ML | Unsafe Driving | 2 | 10 | |
| 391.49JCOMPLY | Driver Fitness | 1 | 1 | 3 |
| 393.75A | — | 3 | 3 | 0 |
| 393.45D | — | 1 | 0 | |
| 383.23A2 | — | 2 | 2 | 0 |
| 393.75A3 | — | 2 | 2 | 0 |
| 396.3A1 | — | 2 | 0 | |
| 393.47A | — | 1 | 1 | 0 |
Most inspected states
NC53
Next monthly SMS run — projection
| BASIC | Official (Sep 2026) | Projected | Est. %ile | Trend |
|---|---|---|---|---|
| Unsafe Driving | 0.31 | 0.31 | ≈1–8% | steady |
| Hours-of-Service Compliance | 0.00 | 0.00 | ≈0–0% | steady |
| Driver Fitness | 0.25 | 0.25 | — | steady |
| Controlled Substances/Alcohol | 0.00 | 0.00 | ≈0–0% | steady |
| Vehicle Maintenance | 2.32 | 2.32 | ≈24–28% | steady |
Latest inspection 2026-09-16 · 1 new since the Sep 2026 run. “Projected” recomputes the SMS formula on today’s record — an estimate, not an official FMCSA figure. “Est. %ile” is a VioCodes estimate of how the carrier ranks against its peers (FMCSA marks the percentile itself “Not Public”), shown as a likely range.
Recommendations — what's driving each score
Following / lane / reckless violations are the leading contributor to Unsafe Driving · low impact
Following / lane / reckless 100%
• Defensive-driving refresher on following distance and lane discipline
Projected: could improve up to 1 pts in ~12 months if worked down.
Hours-of-Service Compliance needs attention · low impact
• Review recent inspections with violations in this BASIC and take remedial action with drivers/equipment
Controlled Substances/Alcohol needs attention · low impact
• Review recent inspections with violations in this BASIC and take remedial action with drivers/equipment
Lighting / lamps violations are the leading contributor to Vehicle Maintenance · low impact
Lighting / lamps 60% · Brakes 40%
• Walk the lights every pre-trip and carry spare bulbs/fuses; clean lenses and check the trailer plug
Projected: could improve up to 17 pts in ~12 months if worked down.
Generated from the public inspection record. Percentiles/projections are VioCodes estimates, not official FMCSA figures.
90-day safety improvement plan
Last 90 days: 3 inspections, 2 violations, 0 OOS, 2 clean · trending worse.
1. Vehicle Maintenance2 viol · 100%
393.9A-LSLI, 393.45B2-B-AIR
✓ Walk the lights every pre-trip and carry spare bulbs/fuses
✓ Clean lenses and check the trailer plug for corrosion
≈ 5 clean inspections would cut this BASIC ~25% (to 1.74).
🎓 Coach the driver & document it
FleetTrained — my companion project — turns these exact violations into branded, multilingual training videos your driver watches, with a completion certificate for the DQ file. fleettrained.com
Crash record — 3 in 24 months
| Date | Location | Fatal | Inj | Tow |
|---|---|---|---|---|
| 09/13/2025 | WINSTON-SALEM, NC | ✓ | ||
| 05/24/2025 | WINSTON-SALEM, NC | 1 | ✓ | |
| 11/09/2024 | WINSTON-SALEM, NC | ✓ |
Equipment — 79 vehicles seen in inspections
46 trailer21 truck6 other5 incomplete vehicle1 passenger car
Company profile
Officer
MARK MALCOM
Annual mileage
1.7M mi (2025)
CDL drivers
40
Registered since
2005-01-31
Operation
Interstate
Connections — 4 carriers
Shares identifiers with 4 carriers (2 via shared VINs).
| Carrier | USDOT | Link | Strength |
|---|---|---|---|
| AM MAR CORPORATION | 1326547 | officer | strong |
| CRANE SERVICE AND REPAIR INC | 1817567 | officer | strong |
Activity history (recent)
02/09/2026 — MCS-150 update filed
1.7M mi reported (2025)
07/01/2017 — Insurance filed — GREAT WEST CASUALTY CO.
Liability (BIPD) — BMC-91X · policy MCP32075A
07/01/2017 — Insurance replaced — SENTRY SELECT INSURANCE COMPANY
BIPD/Primary · policy A0063342001
08/04/2016 — Insurance cancelled — GREAT WEST CASUALTY CO.
BIPD/Primary · policy GWP87356A
07/01/2016 — Insurance replaced — GREAT WEST CASUALTY CO.
BIPD/Primary · policy GWP87356A
06/14/2011 — Insurance cancelled — CANAL INSURANCE CO.
BIPD/Primary · policy PIA01545700
05/18/2011 — CONTRACT — INVOLUNTARY REVOCATION
DISCONTINUED REVOCATION (06/14/2011)
11/23/2009 — CONTRACT — INVOLUNTARY REVOCATION
DISCONTINUED REVOCATION (06/21/2010)
06/14/2007 — Insurance replaced — CANAL INSURANCE CO.
BIPD/Primary · policy 398768
12/20/2006 — Insurance cancelled — NATIONAL CASUALTY COMPANY
BIPD/Primary · policy CAO0206541
10/24/2006 — CONTRACT — INVOLUNTARY REVOCATION
DISCONTINUED REVOCATION (11/16/2006)
10/18/2006 — Insurance replaced — CANAL INSURANCE CO.
BIPD/Primary · policy 398768
10/18/2006 — Insurance replaced — NATIONAL CASUALTY COMPANY
BIPD/Primary · policy CAO0206541
06/22/2005 — MOTOR PROPERTY CONTRACT CARRIER — GRANTED
06/14/2005 — Insurance replaced — CANAL INSURANCE CO.
BIPD/Primary · policy 398768
01/31/2005 — Registered with FMCSA
AUTHORIZED FOR HIRE
Generated by VioCodes from current public FMCSA data (Census, Licensing & Insurance, SMS/MCMIS, QCMobile). VioCodes is not affiliated with FMCSA. Informational only — verify current coverage and status directly before making a vetting decision. Full interactive profile at viocodes.yuriance.net/carrier/1326554.